Study Overview

Questionnaire after the usability testing

Business Goal

To understand our customer's needs and preferences in the arrangement and display of decimal numbers in a column. Tabular columns are present on all pages with over 50% weightage.

Users Expectation

To more readily scan and compare the numbers in the column — Easier + Faster.

Objectives

• To get additional clarity on scope

• Setting expectations now for what to test reduces misunderstandings later

• Development can be planned based on the priorities of the recommended changes

Scenarios

• Consistently display values with the same decimal places in columns to standardize formatting

• Retain the decimal values as they were entered by the users (Current implementation)

• The possibility to adjust the display precision from what is shown through excel format cells

Findings

• 5 decimals is too much to comprehend

• Preferred up to 2 decimal precisions

• Maintain decimal precisions throughout — Ambr 15 values are relatable in ml, they hardly put decimals in litres

• Displayed ranges and allowed precisions are different.

Ease and Effectiveness

• Were they able to scan and read the decimal numbers easily?

• How long does it take them to read the decimal numbers?

• Does the structure and organisation of the navigation of the decimal in the column match the user's expectations?

• Do they find their need easily?

• Did the decimal content match what users want or need?

• Can users find & read what they need? Did they understand the values?

• Do they want to relate Reference and Target scale values in the Summary table? If yes, were they able to?

Hand Over Steps

• Made relevant changes to user experience and design based on the research findings

• Development team to triage and prioritize inputs for implementation